Security Automation
Blackfort Security Bridge
Automated integration of Microsoft Defender and Jira. Security incidents are automatically converted to Jira tickets – no manual transfer, no forgotten alerts.
Security teams use Microsoft Defender for endpoint protection and Jira for incident management. The gap between these two systems leads to manual alert transfers, forgotten incidents, and delayed response. The Blackfort Security Bridge closes this gap permanently.
The Problem: Operational Gap Between Detection and Response
Microsoft Defender for Endpoint generates hundreds of alerts per day – severity-rated, contextualised, with IOCs and affected devices. Jira is the incident management system where security teams work and document remediation actions. Between these two systems lies an operational gap: alerts must be manually transferred, prioritised, and created as tickets.
The manual process costs time, introduces errors, and leaves compliance gaps. Average security teams spend 30–40% of their time on this mechanical transfer work. Critical alerts go unnoticed in the alert noise because no systematic escalation path exists. NIS2 and DORA require complete incident documentation – the manual process structurally cannot meet this requirement.
Automatic Ticket Creation
Microsoft Defender alerts are automatically transferred to Jira tickets – with all relevant information, priority, and assignment.
Bidirectional Sync
Status updates in Jira are mirrored back to Defender. Closed tickets automatically close the associated alerts.
Intelligent Deduplication
Multiple Defender alerts for the same incident are consolidated into a single Jira ticket to prevent alert flooding.
Flexible Rule Configuration
Configurable rules determine which alerts become tickets and how they are prioritised and assigned – without coding.
Full Audit Trail
Complete audit trail of all synchronisation actions for compliance and traceability. Suitable for NIS2 and DORA documentation requirements.
Rapid Deployment
The Security Bridge is deployed and configured quickly – no complex integration or customisation required. Basic setup in one day.
Real-World Scenarios
MSP with 15 Client Tenants
A managed service provider manages 15 client tenants with Microsoft Defender. The security team spent two hours daily on manual alert transfers. After deploying the Security Bridge: full automation, tenant-separated Jira projects, no forgotten alerts.
Financial Institution under DORA
A credit institution must demonstrate complete documentation of all ICT security incidents under DORA. The previous manual process left documentation gaps. The Security Bridge automatically delivers complete audit trails – with timestamps, assignee, and status history for compliance documentation.
SOC Team with Alert Flooding
A security operations centre faces more than 300 Defender alerts per day, many relating to the same incident. The deduplication feature of the Security Bridge consolidates related alerts into a single Jira ticket and substantially reduces manual review effort.
Regulatory Compliance
NIS2 (Art. 21(2)(b)) requires affected organisations to implement processes for detecting, analysing, and handling security incidents. DORA (Art. 17) mandates ICT incident management with complete documentation for financial entities. The Blackfort Security Bridge delivers the technical foundation for both requirements: alerts are automatically captured, classified, assigned to a ticket, and fully logged – with a complete audit trail for auditors and supervisory authorities.
Try the Security Bridge
Interested? Talk to us about your environment and receive a demo or an individual offer.
Request DemoFrequently Asked Questions
Which Jira versions and deployment models are supported?
The Security Bridge supports Jira Cloud and Jira Data Center. It runs as a containerised service in your environment – no external data transfer, full control over your incident data.
Does the Bridge work with SIEM systems other than Microsoft Defender?
The current version is optimised for Microsoft Defender for Endpoint and Defender XDR. For other SIEM sources, please contact us – we evaluate individual integration options.
How long does setup take?
The basic configuration is completed within one working day. Fine-tuning the rule configuration – which alert types lead to which ticket types, assignment, priority – typically takes 1–2 additional days in test operation.
What happens when the connection between Bridge and Jira is interrupted?
The Bridge buffers alerts locally and retrieves them after the connection is restored. No alert is lost. The buffer period and escalation behaviour for longer outages are configurable.
Related Services
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Connect Microsoft Defender and Jira
The Blackfort Security Bridge closes the gap between your SIEM and your ticketing system – automated, configurable, ready to deploy.